The First Comment Section Popped Up in the Early Days of the Internet, in 1998. Comments Really Took Off in 2007-2008. Inevitable Human Says Commenters Are a Small Pool of Hyper Engaged Users, Not a Reflection of Everybody
In the Last Decade, Some News Companies (NPR, Reuters, Pop Sci) Axed the Comment Section From Their Sites -- The Issue? Their Sections Were Full of Trolls
But Other Sites Stuck With It -- The NYT Says It’s Good for Discourse, Even With the Flaws
Techdirt Says Long Live the Comment Section! It Connects the Readers, and Creates Valuable Conversations
Right, Says Wired. Comments Are the Best Part of the Internet! Hate Speech Is a Societal Issue, Don’t Blame Online Spaces
Another Pro Argument: They’re Useful to Internet Historians
This Blogger Is Strongly Anti -- Comments Encourage Stupidity and Drown Out the Opinions of Experts. Death to Comment Culture!
Engadget Has a Middle-of-the-Road Suggestion: Moderate, Don’t Eliminate. Internet Culture Is Toxic but It Can Be Fixed
And some news outlets are making changes -- Vox created comment managing software called “Coral”, to weed out toxicity. It’s been picked up by The Financial Times, Mother Jones, and The LA Times
Maybe We’re Fighting Over Nothing? Poynter Says That When Some Major News Orgs Killed the Comments, Most People Didn’t Even Notice
And maybe the comment section on social media is different? For example, The Atlantic is pro comment on Insta -- the photos can get really boring, but the comment section never disappoints
And Mashable says it’s the same on TikTok -- the comments are the most important part of the platform, the future of social media is the comment section!
Oof, But What About Twitter Trolls? All of Twitter Is Just the Comment Section Run Amok!
The UK Is Trying a Different Strategy -- Requiring a Government ID to Post Online! But What About Privacy?